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Exploding Power Supplies, New Scandal Splashes Gigabyte

Two independent outlets have discovered serious design and component flaws in Gigabyte’s new power supplies, forcing the company to recall the products.

The affected models are the P850GM and the P750GM; both are sold in Spain as high-power power supplies, capable of operating the most demanding components such as high-end graphics cards. In fact, in the US the Newegg store offered a bundle with these fonts and the new RTX 30 cards from Nvidia, which made them very popular due to the crazy prices of graphics .

However, these sources may not be good enough for high workloads, resulting in spectacular failures that can end in outbreaks of fire . The first indications were published by the Hardware Busters channel on YouTube, but it was not until the Gamers Nexus channel published an extensive investigation that the controversy spread to social networks.

Gamers Nexus ran overload protection tests on ten different drives from Gigabyte sources, and found that no less than 50% failed ; some of the drives failed shortly after starting the test, with just a 60% charge after the first pass.

A survey among its users also revealed that 16% of users had experienced problems with these sources, opinions that extend to the Newegg page, where 53% of users have given the lowest possible score to the P740GM.

Days after the publication of that investigation, Gigabyte made a somewhat contradictory public response. On the one hand, it accuses “certain media of sowing doubts about the quality” of its power supplies, but on the other, it affirms that it “appreciates any comments and suggestions” that come from these sources.

In response, Gigabyte has announced new versions of the sources, with new adjustments to the overload protection that should prevent further accidents by completely shutting down the equipment when the load reaches a certain power. However, it has not responded to media accusations that it has used poor-quality components in these models, which have facilitated failure.

For customers of the units already sold, it has announced that they can replace them with new models for free; affected units have serial numbers SN20343G031011 to SN20513G022635 for the P850GM, and SN20243G001301 to SN20453G025430 for the P750GM. At the moment, it is not clear if these units have been sold in Spain, and if users can benefit from this replacement.

2021 is being a difficult year for Gigabyte, since to this scandal must be added the recent hacker attack that, supposedly, ended with the theft of confidential information from Intel and AMD.

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